Tweezerman
Case Study · Branding · Web · Media · Marketing

TWEEZERMAN

Ruckus ran Tweezerman's email and digital marketing for five-plus years, including a record-setting Huda Beauty collaboration launch.
Client
Tweezerman
Disciplines
Branding · Web · Media · Marketing
Services
Brand Research & Strategy · Identity · Branded Campaigns · Website Design
Live
01The Client

Beauty's must-have tools

Tweezerman is an award-winning luxury beauty tool provider known for its iconic Slant Tweezer and a full range of professional-grade tools. For more than five years, Ruckus managed the brand's digital marketing end to end: email, landing pages, cross-promotional partnerships, and a full web redesign for parent company Zwilling.

Tweezerman work
02The Challenge

Knowing the customer

The engagement began with a full market audit across paid media, retargeting, search, social, and email. Ruckus distilled the findings into Jane, a user persona: a 43-year-old small business owner shopping across devices on a tight schedule, who guided creative, targeting, and messaging in every campaign that followed.

Tweezerman workTweezerman workTweezerman work
03The Work

An email engine that never stopped

If you got an email from Tweezerman in those years, Ruckus probably sent it. For five-plus years, Ruckus ran the brand's seasonal promotional campaigns: holiday pushes, product launches, automated flows, and segmented sends, each designed to the brand's exacting visual standard and targeted to the persona the research surfaced.

The Tweezerman x Huda Beauty collection launch became the program's best performer, with Ruckus designing teaser emails, homepage takeovers, banner ads, and a dedicated preorder landing page. Ruckus also facilitated a Complexion Challenge collaboration with Murad skincare, and led a full web redesign for parent company Zwilling.

04The Outcome

A five-year partnership, measured in precision

For more than five years, Ruckus ran Tweezerman's digital marketing communications end to end, from strategy and identity to every seasonal send, a relationship that grew to include marquee launches like the record-setting Huda Beauty collaboration and a full web redesign for parent company Zwilling.

13,452
new email subscribers added with Ruckus's help
180K
emails opened in December 2017, the program's peak month
56%
open rate on the Huda Beauty collab email
29%
click rate on the same send, the program's best performer

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